OFFICES IN PERTH, AUSTRALIA
In Perth, Western Australia, the primary government office regulating taxi services is the Department of Transport’s On-demand Transport (OdT) business unit.
Key aspects of taxi regulation in Perth
Passenger Transport Vehicle (PTV) authorisations:
Taxis operate under PTV authorisations, which replaced older taxi plates and other licenses.
On-demand rank or hail (OD-RH) category:
Taxis are classified as OD-RH, meaning they can pick up passengers directly and offer on-demand services.
Driver and Vehicle Licensing:
The Department of Transport also manages driver and vehicle licensing for passenger transport vehicles, including taxis.
Enforcement and compliance:
The Department of Transport enforces the regulations through various means, including inspections, audits, and investigations.
Driver and passenger rights:
There are regulations regarding driver rights, including the ability to refuse service under certain circumstances, and passenger rights, including the ability to lodge complaints.
Operating address: Gordon Stephenson House – 140 William St, Perth
Phone: 13 11 56
Email: contact.centre@transport.wa.gov.au
Website: www.transport.wa.gov.au/On-demandTransport/on-demand-transport-acts-and-regulations.asp