OFFICES IN SYDNEY, AUSTRALIA
In Sydney, the primary government body regulating taxis is the Point to Point Transport Commissioner, an agency under Transport for NSW. This agency determines taxi license categories, sets fees, and regulates taxi service providers, including taxi rank management, security measures, and fare setting. Additionally, Service NSW provides a platform to report taxi fare disputes and other issues.
Key Government Offices and Services:
- Determines taxi license categories and fees.
- Regulates taxi service providers, including taxi rank management and security.
- Provides resources and information about becoming a taxi license holder.
- Manages industry statistics related to taxi licenses.
Phone: Contact Centre on 131 727, 1300 767 923 (Monday to Friday 7am to 7pm, excluding public holidays)
Web: www.pointtopoint.nsw.gov.au
email: pointtopointinfo@transport.nsw.gov.au
- Oversees the Point to Point Transport Commissioner and its regulatory functions.
- Determines the types of taxi licenses that can be issued.
- Sets the license fee for wheelchair accessible taxi licenses.
For general feedback: 131 500
For public transport: 131 500
For driving and boating: 13 22 13
Head Office: 231 Elizabeth Street, Sydney NSW 2000
PO Box K659, Haymarket NSW 1240
Service NSW:
Provides a platform to report taxi fare disputes and other issues, such as driver refusal to take a journey or overcharging.
Phone 13 77 88 , +61 2 8894 1555.
location: 2-24 Rawson Place, Sydney NSW 2000
Service NSW
GPO Box 7057
Sydney NSW 2001
email: info@service.nsw.gov.au